Cold chips, long waits or something else? A nationwide analysis of Google reviews has revealed the 10 lowest-rated McDonald’s restaurants in the state, with the bottom three all scoring close to two stars out of five.
McDonald’s Rhodes has claimed the unwanted title of NSW’s worst-rated Macca’s, averaging just 2.15 stars from 786 Google reviews. Emerton II and Yagoona follow closely behind, with both restaurants scoring barely above two stars.
Rhodes has NSW’s lowest-rated Macca’s
The research ranked 887 McDonald’s restaurants across Australia using Google review data collected on 5th October, 2026. Here are NSW’s lowest-rated locations.
Here are the 10 worst-rated McDonald’s restaurants in NSW:
- McDonald’s Rhodes — 2.15 stars from 786 reviews
- McDonald’s Emerton II — 2.16 stars from 1,785 reviews
- McDonald’s Yagoona — 2.18 stars from 811 reviews
- McDonald’s Eastern Creek — 2.31 stars from 517 reviews
- McDonald’s Schofields — 2.37 stars from 988 reviews
- McDonald’s Spring Farm — 2.44 stars from 816 reviews
- McDonald’s Doonside — 2.55 stars from 1,994 reviews
- McDonald’s Hinchinbrook, Green Valley — 2.59 stars from 1,054 reviews
- McDonald’s Oran Park — 2.62 stars from 822 reviews
- McDonald’s Quakers Hill — 2.66 stars from 1,688 reviews
Customer complaints featured in the nationwide research include long waits and frustrating ordering experiences. At Emerton, one reviewer delivered a particularly sharp assessment of the wait, writing: “You’ll be able to receive it in the afterlife.”
While Google ratings don’t capture every customer’s experience, they offer a glimpse into the frustrations shaping people’s perceptions of their local fast-food restaurants.
How does NSW compare nationally?
Across the 887 McDonald’s restaurants included in the research, the national average rating was 3.29 stars.
Edinburgh North, in Adelaide’s northern suburbs, received the lowest rating in Australia, averaging just 1.89 stars from 672 Google reviews. According to the research, 68% of reviewers gave the restaurant a single star.
Queensland locations Edens Crossing in Redbank Plains and Berrinba followed, with average ratings of 1.96 and 2.00 stars, respectively. NSW’s Rhodes, Emerton and Yagoona restaurants also featured among the country’s lowest-rated locations.
The research used Google Maps listings for Australian McDonald’s restaurants, excluding duplicate listings, corporate offices and restaurants marked as permanently or temporarily closed. The final ranking included 887 open restaurants with at least 500 Google reviews each, representing 1,459,622 reviews in total.
Restaurants were ranked using their exact average ratings, calculated from individual one- to five-star reviews rather than Google’s rounded display scores.
While ratings can change over time, the results offer a snapshot of the NSW Macca’s falling short of customer expectations.
